NIX Solutions: Major Outage Hits AI Services

A serious glitch occurred in the AI services ChatGPT, Claude, Gemini, and Perplexity, leading to user complaints about the unavailability of these services. Experts do not rule out that the cause of the second ChatGPT failure of the day could have been another large-scale cyber attack, which exposed the system’s vulnerability to various types of problems.

NIX Solutions

Timeline of the Outage

The first reports of a new failure and unavailability of ChatGPT began to arrive at approximately 17:30. Thousands of users of both the mobile application and the web version of ChatGPT complained of a lack of communication and response from the service. Around the same time, some users encountered problems using Google Gemini. In addition, Claude from Anthropic also stopped working.

By 20:17, OpenAI confirmed that the problem with ChatGPT had been resolved and the service was again available to users. Also by 20:30, Claude and Perplexity AI were restored to service. We’ll keep you updated on any further developments regarding these AI services.

Recent History and Expert Analysis

According to The Verge, this is the second large-scale ChatGPT failure in a day. This is not the first issue in recent months. Last November, the service was down for about 90 minutes, which also affected the OpenAI API. At that time, the cause was identified as a DDoS attack. Additionally, last month, ChatGPT’s search functionality crashed due to problems with Microsoft, resulting in the Copilot service also being unavailable.

Experts believe today’s massive outage could be related to the surge in popularity of ChatGPT and other AI models in recent months,  notes NIX Solutions. Companies must increase computing power to ensure stable operation of services under heavy load. Alternatively, this could be another coordinated attack. An official comment from company representatives is expected soon. We’ll keep you updated as more information becomes available.