Many users are reporting difficulties accessing ChatGPT. These issues include:
- Login failures: Users are unable to log in to the service, receiving expired login error messages despite attempting to re-enter credentials.
- Unresponsive chatbot: Even after successful login attempts, the chatbot interface may not load completely or become unresponsive when users try to send messages.
- Incomplete interface loading: In some cases, the ChatGPT interface fails to load entirely, preventing users from interacting with the service.
Complaints regarding these issues are widespread across social media platform X, with users describing a cycle of errors hindering their usual interaction with ChatGPT.
Web Service Monitoring Confirms Global Outage:
Independent web service monitoring tools like DownDetector indicate a surge in reports of problems accessing OpenAI resources, which power ChatGPT. This data suggests the outage is affecting users globally.
OpenAI’s status page acknowledges the issue, confirming that ChatGPT is unavailable for some users. The cause of the outage remains under investigation. However, the status page also highlights ChatGPT’s usual high uptime of 99.67% over the past 90 days, suggesting this outage is an uncommon occurrence.
Current Status and Next Steps:
As of now, the specific cause of the outage is unknown, and it’s unclear how long it will persist. Potentially, a traffic surge or another technical issue could be at fault. OpenAI has not yet provided an estimated timeframe for service restoration, adds NIXsolutions.
We’ll keep you updated on further developments and the restoration of full service. In the meantime, users who are not experiencing issues may continue to use ChatGPT as usual.
For those affected by the outage, here are some troubleshooting tips you can try (although a complete resolution likely hinges on OpenAI fixing the underlying issue):
- Try logging in at a later time. The outage may be temporary, and retrying later could allow you to access the service.
- Clear your browser cache and cookies. Sometimes, cached data can interfere with website functionality. Clearing your cache and cookies might resolve the issue if it’s caused by a temporary glitch on your end.
- Try accessing ChatGPT from a different device or browser. This can help isolate whether the problem lies with your specific device or browser configuration.
If none of these troubleshooting tips work, be patient and wait for further updates from OpenAI. We’ll continue to monitor the situation and provide you with the latest information as it becomes available.