This week, OpenAI introduced a new service in the US, called 1-800-CHATGPT, which allows anyone in the country to call a toll-free number—1-800-242-8478—and have a voice chat with the AI bot, ChatGPT, for up to 15 minutes. Users outside the US can now interact with ChatGPT via WhatsApp by sending a message to the same number. This new development expands the reach of ChatGPT beyond just text-based interactions and allows for more flexible access.
How the Service Works
When calling the toll-free number, users are greeted with the following message: “Hello again, this is ChatGPT, the AI assistant. Our conversation may be reviewed for security. How can I help you?” At this point, callers can ask the bot anything they would typically ask in a text chat. This feature makes it simple for users to engage with the AI without the need for a smartphone or computer. Calls to the number can be made from both mobile phones and landlines, providing greater accessibility to a wide range of users.
During the demonstration, OpenAI provided several examples of how users could interact with ChatGPT in a voice chat. It’s important to note that the service is available on a variety of devices, making it accessible to those who may not have a smartphone at hand. This inclusion is aimed at making ChatGPT more universally accessible.
Aiming to Reach More People
OpenAI representatives shared that this new service was developed as part of an internal Hack Week project, which was initiated just a few weeks ago. The main goal of the project was to make ChatGPT more accessible to people who may not have a smartphone or computer at their disposal. This is especially beneficial for those who prefer using traditional phone lines or have limited access to the internet. We’ll keep you updated as more integrations become available, as OpenAI continues to expand the capabilities of this service.
The launch of 1-800-CHATGPT is a significant step in making ChatGPT more accessible to a wider audience, concludes NIX Solutions. Whether on a smartphone, computer, or even a landline, users now have a convenient way to communicate with the AI bot. We’ll keep you updated on any further developments with this new service.